Privacy Policy

Effective date: 1st January 2026




Releasedeck (“Releasedeck,” “we,” “us,” or “our”) provides a changelog management tool and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use Releasedeck, including our website and any applications or integrations that link to this Privacy Policy.

By using the Service, you agree to the practices described in this Privacy Policy.


1) Information We Collect

1.1 Information You Provide to Us

We may collect information you provide directly, including:

  • Account information: name, email address, password (stored in hashed form), and organization/workspace details.

  • Billing information: billing name, billing address, and payment-related details. Payments may be processed by third-party payment processors (we typically do not store full payment card numbers).

  • Changelog content: release notes, posts, tags, categories, drafts, templates, attachments, images, videos and other content you create, upload or import.

  • Team and collaboration data: team member names, emails, roles, permissions, comments, and internal notes.

  • Support communications: messages you send to support, bug reports, feedback, and survey responses.

1.2 Information We Collect Automatically

When you use the Service, we may automatically collect:

  • Usage data: pages and features used, actions taken, timestamps, and interaction events (e.g., creating or editing a changelog entry).

  • Device and technical data: IP address, browser type, device identifiers, operating system, referring URLs, and approximate location derived from IP.

  • Log data: server logs, error logs, and diagnostic data to maintain security and performance.

  • Cookies and similar technologies: used for login sessions, preferences, analytics, and security.


1.3 Information From Third Parties

We may receive information from:

  • Authentication providers (e.g., Google, GitHub, SSO providers) if you choose to sign in using them.

  • Integrations you connect to Releasedeck (e.g., GitHub/GitLab, Slack, Jira, Linear, Notion, etc.). The data we access depends on the permissions you grant.

  • Service providers such as analytics tools, hosting providers, and payment processors.


2) How We Use Information

We use information to:

  • Provide, operate, and maintain the Service (e.g., create and publish changelogs).

  • Authenticate users and secure accounts.

  • Process billing, subscriptions, and invoicing.

  • Enable collaboration features (workspaces, roles, activity history).

  • Support integrations and API functionality.

  • Communicate with you about product updates, security notices, and administrative messages.

  • Provide support and respond to inquiries.

  • Improve the Service, including debugging, analytics, and performance monitoring.

  • Detect, prevent, and investigate fraud, abuse, or security incidents.

  • Comply with legal obligations and enforce our terms.


3) Legal Bases for Processing (EEA/UK)

If you are located in the EEA, UK, or Switzerland, we process personal data under one or more of the following legal bases:

  • Contract: to provide the Service you request.

  • Legitimate interests: improving the Service, preventing fraud, ensuring security, and communicating with customers.

  • Consent: where required (e.g., certain marketing communications or optional cookies).

  • Legal obligation: to comply with applicable laws.


4) How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share information with vendors that help us run Releasedeck, such as:

  • Cloud hosting and infrastructure

  • Analytics and performance monitoring

  • Payment processing

  • Email delivery and customer support tools

  • Error logging and security monitoring

These providers are authorized to use information only as necessary to provide services to us.

4.2 Integrations You Enable

If you connect Releasedeck to third-party services, we may share or receive data as required to perform the integration. Your use of integrations is subject to the third party’s privacy policy and settings.

4.3 Legal Requirements

We may disclose information if required to do so by law, regulation, legal process, or governmental request.

4.4 Business Transfers

If Releasedeck is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

4.5 With Your Direction or Consent

We may share information with third parties when you request or explicitly consent.


5) Cookies and Tracking

Releasedeck uses cookies and similar technologies to:

  • Keep you signed in and maintain sessions

  • Remember preferences

  • Provide security features

  • Understand usage and improve the Service

You can control cookies through your browser settings. Disabling cookies may limit some functionality.


6) Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including to:

  • Provide the Service

  • Meet legal, accounting, or reporting requirements

  • Resolve disputes and enforce agreements

You may request deletion of your account or content, subject to legal or contractual limitations.


7) Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.


8) Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access, correction, or deletion of your data

  • Restrict or object to certain processing

  • Data portability

  • Withdraw consent (where applicable)

To exercise these rights, contact us at: support@releasedeck.co


9) Marketing Communications

You may opt out of marketing emails at any time by using the “unsubscribe” link in emails or contacting us directly. You will still receive essential service or administrative communications.


10) Children’s Privacy

Releasedeck is not intended for children under 16 in certain jurisdictions. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

contact us at: support@releasedeck.co


11) International Data Transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to transfer personal data internationally.


12) Data Controller / Data Processor

  • If you use Releasedeck for personal or internal company use, Releasedeck may act as a data controller for account and billing information.

  • When organizations use Releasedeck to create and manage changelogs or internal release documentation that includes personal data, Releasedeck may act as a data processor on behalf of the organization.

If applicable, a separate Data Processing Addendum (“DPA”) may apply.


13) Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.


14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the “Effective date” above. If changes are material, we may notify you through the Service or by email.


15) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Email: support@releasedeck.co